Entra maintains a close dialogue with its main stakeholder groups. Such dialogue with customers, suppliers, employees, owners, authorities, research communities and other industry participants is fundamental to Entra’s CSR work. We believe that partnership with others is important for making greater progress in our efforts to achieve a sustainable value chain. Entra, has identified the following three areas as core for making an important and positive contribution to society and for achieving a sustainable value chain:

• The environment

• Health, safety and environment (HES)

• Anti-corruption and business crime

Report on Corporate Social Responsibility 2016

Report on Corporate Social Responsibility 2015

 

Our goal is to be the real estate company that customers, investors and suppliers consider to be an Industry leader in developing and managing energy efficient building over time. Taking the environment into consideration is an important part of Entra’s strategy and practical work, and is expected to give the group a clear competitive advantage.

It should be profitable to choose environmentally friendly solutions both for Entra and for our customers. Customers who choose environmentally friendly buildings will have lower occupancy costs over time through, among other things, lower total energy costs.

Green Benefit agreements

The objective for Green Benefit agreements is to establish close cooperation between Entra and tenants in order to work towards environmentally sensible solutions. Work is carried out, for example, in areas such as energy consumption, waste handling and the choice of building materials with the least possible environmental impact.

In a Green Benefit agreement Entra undertakes to:

• Identify opportunities for environmental measures in the building
• Calculate the savings
• Finance investment in such a manner that the tenant’s savings from the first day are greater than the cost of paying down the measure

The tenant undertakes to:

• Prioritise environmental aspects
• Take into account the environmental burden in evaluating its use of the premises
• Together with Entra review the environmental status and follow-up of measures

Contact Entra’s Customer Centre for more information on a Green Benefit agreement.

World-class environmental buildings

Entra develops energy efficient buildings, whether new buildings or refurbishments of existing properties.

Read more about:

Powerhouse Kjørbo
Fredrik Selmersvei 4
Papirbredden 2
Brattørkaia 15

Entra’s four latest environmental projects have combined created additional value of NOK 80 million.

Low-energy consumption

Energy consumption is the single most important factor in evaluating the environmental impact of commercial buildings. Energy consumption accounts for around 94 per cent of Entra’s total carbon footprint and for several years Entra has worked to reduce energy consumption in the property portfolio.

In 2015 energy consumption in Entra’s property portfolio was 155 KWh/m2. In comparison energy figures from Enova show that the sectors average energy consumption amounted to 212 KWh/m2 in 2014.

Environmental requirements on suppliers

Entra requires in its contracts that important suppliers are environment certified or have established an environment strategy. Suppliers which do not meet these requirements must undertake to establish an environment strategy within six months from the beginning of the contract. Entra considers terminating supplier relationships where this requirement is not satisfied.

Entra aims to contribute to urban developments to the benefit of those who live and work there. Our objective is to create urban districts in our strategic core areas that are attractive, inclusive and accessible for residents.

• In the case of new projects and buildings, urban development, the environment and a pleasant atmosphere occupy central roles in planning.
• In the case of refurbishments of existing buildings, work is carried out from both a preservation and a renewal perspective.
• Entra is an important promoter of the view that urban areas should be planned for the effective development of public transport and increased provision for cyclists and pedestrians.
• Cultural monuments in Entra’s buildings are protected in accordance with applicable laws and regulations.
• Entra has a good dialogue with partners and competitors in areas where urban development work is carried out.
• We are concerned about the local environment and involve neighbours, local politicians and others who live or work in our urban development areas in our new new-build and refurbishment projects. This involvement can include neighbourhood meetings, neighbourhood letters, open meetings, information to the local press and a one-to-one dialogue with selected target groups.

Examples of urban development areas where Entra is an important contributor are Sandvika, Helsfyr and Tøyen in Oslo, Brattørkaia in Trondheim and Papirbredden in Drammen.

HSE

Entra’s ambition is that it should always be safe to work in our buildings. No one should be exposed to injury or illness as a result of faults in Entra’s working environment.

HSE is our most important priority. Many people work in our buildings and we have responsibility for a number of projects. Our first thought must always be to remove the risk that injuries can occur. This is a personal responsibility. Reporting of undesired incidents, a focus on injury potential, increased training and the ability to promote HSE as a clear management responsibility, are areas on which we focus.

Entra’s work on HSE consists of:

• Increased commitment to HSE internally and externally
• Clear requirements on suppliers
• Condition analysis and risk report on all properties
• Employee rights and social conditions

Ethics

Employees

• Ethical guidelines: Entra has developed ethical guidelines with which all employees are familiar. All employees confirm annually that they are aware of the contents of Entra’s ethical guidelines and undertake to observe them. Exercises are carried out regularly.
• Human rights: Entra is against all forms of discrimination. The subject of human rights is particularly relevant in relation to employee rights with Entra’s suppliers. 

Suppliers

• Requirements in contracts and communicated on contract signature.
• Entra’s guidelines for socially responsible purchasing place requirements on our suppliers to observe laws and rules on corruption, employee conditions and taxes and duties. The purchasing procedures are clear and we carry out regular courses for employees.

Etical guidelines in Entra

Entra’s guidelines for socially responsible purchasing

Universal Design respects the diversity among people and is a strategy for including everyone in all of life's phases and activities. It means designing surroundings in such a manner that they take into account people's physical differences, including the needs of people with disabilities.

The regulations on Universal Design are a result of the Discrimination and Equal Opportunities Act that came into force in 2009.

The Discrimination and Equal Opportunities Act requires that existing buildings that are open to the public should be accessible by everyone, but no deadline for implementation has been set. Entra’s objective is to be in the forefront in this area.

The obligations under Universal Design do not include measures that would be a disproportionate burden on a business and are therefore evaluated individually. In the case of new buildings and extensive refurbishments, Entra ensures that the requirements set out in TEK 10 are fully followed.

In Entra we have examined our existing property portfolio and work continuously to secure improved universal access to our buildings. Priority measures include the adjustment of heavy doors, the establishment of ramps and marking of glass areas to avoid collisions.

Entra also takes responsibility for Universal Design in the outside areas, entrance foyers, and common areas leading to a tenants premises. Here the tenant takes over responsibility in our existing buildings. In the case of new buildings and total refurbishments the requirements for Universal Design are taken into account.

Each year some 30–40 Entra employees voluntarily participate in the Ridderrennet event at Beitostølen. The event enables Entra to learn more about the everyday challenges faced by the disabled, and Entra's employees obtain useful experience that is directly transferable to the Group’s continuing work on Universal Design.

Each day more than 30,000 people work in Entra’s office buildings. It is very important that the workplace is designed so that everyone can participate in working life irrespective of any disabilty.

Entra’s “Unge Ridder” grants

With the "Unge Ridder" grants it established in 2014, Entra wants to contribute to motivating more people in their impressive, focused efforts in everyday life. The grants result from the fact that Entra has been really impressed by the young and recently injured people who participate in Ridderrennet. Sudden illnesses, accidents or unexpected events can in a few seconds change a person's life. Harnessing one's strength to start again, to begin training and gradually to take the steps back to everyday life, demand great respect.

Statuettes

The grants are intended as a motivation factor, not a prize for talent or performance. The recipients of Entra’s “Unge Ridder” grants have shown impressive efforts to motivate themselves and others during the Ridderrennet week, as well as in everyday life. Entra's "Unge Ridder" distinguish themselves in particular as good examples to others through Ridderrennet’s youth work. The winner is not necessarily the person on top of the podium at the giving, but perhaps someone who cheers the most for other participants, gives a helping hand to a friend or takes responsibility for motivating other young participants.

For Entra the cooperation is part of our business strategy and our social responsibility commitment, in which the city environment is prominent. The part of the cooperation that covers the Oslo region will form part of a newly started “Neighbour cooperation”, which involves several companies in central Oslo/Bjørvika. The overall goal here is that the parties should create a safer and better local environment for everyone passing through the central Oslo/Bjørvika area.

The agreement means that Entra is the official partner of The Church City Mission in Oslo, and also supports The Church City Mission foundations in Bergen and Trondheim.

If you are customer and business oriented, diligent, like challenges and working in a positive, enthusiastic and skilled environment, Entra may be the right place for you.

Your development

Entra’s business concept and values provide guidelines for employee development. We are looking for employees who have the right expertise and are in a position to take responsibility and to develop, apply and share their knowledge.

Entra has processes for evaluation, target-setting, development and follow-up during the year. One of the development opportunities is the Entra School. Through Entra School employees are offered a broad range of courses and development programs within subjects such as HSE, introduction programs, real estate expertise, management development, customer handling and finance.

How is it working at Entra?

See what our people think about their work day, and what it is like to work in Entra.

“I enjoy working in Entra due to the challenging tasks, the demanding and pleasant customers and not least my good colleagues.”

Name: Stig Hasselvold
Position: Operations Manager
Education: Technical College – building and civil engineering, real estate since 1990

Stine Hostad

“It is fun and enriching to work in a company where we have the expertise and opportunity to be involved in developing a large number of very good and relevant projects. My working day consists for the most part of developing Brattørkaia from an enclosed industrial site into a living city quarter. I find it inspirational to follow the various phases of the project and to work together with skilled and committed colleagues, partners, customers and public authorities.”

Name: Stine Hostad
Position: Head of Entra Trondheim
Education: Degree in market communication, real estate agency, with a specialization in innovation and management

Birthe Smedsrud Skeid

“I am fortunate to be able to follow a property purchase all the way from identification of an interesting property to operation and letting. Such a process requires cooperation internally as well as with various external advisers. The fact that Entra has the capacity and expertise to change an entire city quarter through purchases and development of major properties makes the job extra exciting.”

Name: Birthe Smedsrud Skeid
Position: Investment Analyst
Education: Degree in industrial economics, with a specialization in finance 

Mari Fjærbu Åmdal

“Together with my team I am responsible for the ongoing operation and maintenance of Entra’s properties in the far south of Norway. This gives me a lot of contact with our customers and the opportunity to work with many of Entra’s suppliers. It is a privilege to be part of Entra’s effort to be an environmental leader in the sector.”

Name: Mari Fjærbu Åmdal
Position: Technical Manager
Education: Degree in civil engineering, Norwegian University of Science and Technology

Gaute Dammen Tyssebotn

“In Entra I am involved in creating values right from the concept stage up to the time when a tenant is a satisfied user of one of our properties. I work with some beautiful properties and cooperate both with knowledgeable colleagues and exciting tenants. My position has an exciting split between following up existing tenants and looking for new ones. No day is the same, but I enjoy each day as part of a skilled, focused and inclusive working environment.”

Name: Gaute Dammen Tyssebotn
Position: Property Manager
Education: Degree in law, Bergen/Oslo University with a specialization in real estate

Odmund Fintland

“I have never had a boring work day and there is a lot of variation in what I do. I am fortunate to be able to work with the best in the property sector, and I meet many interesting people, both in Entra and at our tenants. I really enjoy working in Entra with its goal to be an environmentally leading property company.”

Name: Odmund Fintland
Position: Operations and technical manager
Education: Electrical engineering qualification and economics studies. Additional education from Royal Norwegian Navy.

Most of our supplier agreements can be used by our customers. In our purchasing activities we seek to establish competitive terms related to price, quality, service, etc. Central elements in our purchasing activities are social responsibility, ethical principles, HSE and the environment.

Entra’s guidelines for socially responsible purchasing

Entra's pruchsing practices are characterised by high ethical standards, competition and equally treatment of bidders. Supply contracts are subject to competition where all bidders are treated equally.

Contact person

Marius Breimo

Head of Procurement

+47 91 51 54 43

mb@​entra.no

Social responsibility is a natural part of Entra’s business and has considerable influence on our purchasing practices. Much of the value creation in Entra takes place through the development and operation of properties in close cooperation with our suppliers. Entra’s social responsibility is taken into account in the purchasing process, and in the goods and services that are bought. This means that industry-leading environmental considerations are taken into account both in production and in the finished product, that fundamental employee rights are respected, that suppliers have sound business operations and managed relationships with their sub-suppliers. Further information on this can be found in our document “Socially Responsible Purchasing”. Acceptance of this document is a condition for establishing an agreement with Entra, irrespective of whether this is a development project or the purchase of goods and services.

For vendors that would like to provide services to Entra, please contact Purchase Manager.

Read more on Entra’s environmental work

Invoicing

As part of our environmental profile Entra and associated subsidiaries use electronic invoicing. You can read about invoicing, and the requirements for invoice content, in our Implementation guide for e-invoices, which contains a list of all the group’s e-invoices addresses.

All invoices must as a minimum contain the following information:

• The property’s address (name of Entra company)
• The supplier’s name
• The supplier’s organisation number (VAT)
• The supplier’s account number
• A description of the service/goods/assignment delivered
• Approved signed timesheets (if applicable) 
• Three letter code for invoice recipient in Entra (confer with the table further down the page)
• For projects the project number must be given

Invoices that are missing the above mandatory information unfortunately cannot be considered and will be returned to the sender for completion.

Suppliers who are unable to send e-invoices can, during a transitional period, send invoices as PDFs to our electronic invoice reception at e-mail faktura@​entra.no.